By
visiting or shopping at our store, you accept the following site terms and conditions.
Please read them carefully.
WE
RESERVE THE RIGHT TO CHANGE YOUR ORDER IF IT WILL BENEFIT THE QUALITY OF THE
PRODUCT:
By ordering and agreeing to the terms and conditions
you understand that we reserve the right to change your order in any way we
see fit if it will benefit your product, without notification. Examples include
changing the way your degree is worded, fixing misspelled words, changing the
color and size of paper chosen, downgrading seals if necessary resulting in
a possible credit if you paid extra (we will never upgrade you without your
consent), etc... This policy will only better your product. Complaints
on changed orders will be addressed and changed for a reprint fee. This also
applies to orders with details that we cannot do as stated on our do not do
list.
When you place your order with us please add info@documentprintingservices.com
and payments@documentprintingservices.com to your address book. Otherwise, our
proofs or emails may be sent to your Junk Mail box.
If you do not want to add us to your address book please monitor your Junk Mail
box while your order is in process.
RETURN POLICY & GUARANTEE:
We will not refund payments for documents that are simply not "real enough."
All sales are final. Please do necessary research before placing your order.
REFUNDS may be issued in the following circumstances:
- If we are unable to provide your document,
- If you overpaid your order,
We will not provide a refund if the shipper (UPS, USPS) is responsible
for late delivery. Once your package is picked up by the shipper, we lose control
of the shipping process. If the shipper is unable to locate your address or
your are not available to sign for your package and your package does not arrive
within your time-frame, we cannot be held responsible. To get a refund in those
instances, you may file a claim with the shipper and they may reimburse you
directly.
If we have made a spelling or content mistake we will not
issue a refund but will quickly replace the document and reship using your original
shipping preference.
We allow you 90 days in which to notify us of a misprint or request a reprint.
We dispose of all orders after 90 days to protect your personal information.
After that time, we will have to recreate your documents to correct mistakes
or provide reprints.
CANCELLATIONS - Before Product
is Shipped
Unpaid Orders
You can cancel an unpaid order at any time.
Paid Orders - Order HAS NOT been shipped:
If you cancel an order after having placed it and paid for it and we have begun
manufacture your product, you will incur a design and processing fee 15% of
your order total.
Paid Orders - Order HAS been shipped:
If you have placed an order, paid for it, and the order has been shipped, we
cannot provide a refund.
PAYMENT INFORMATION:
We have strict policies to protect each of us from fraudulent credit card use. If your order is paid via credit card, we will
ONLY ship to the name and billing address registered on the account. You will
be asked to sign for your package by the shipper. If your order’s Shipping,
Billing, and Payment information is NOT the same on your order form, we will
cancel your order and payment. If you would like your order shipped to an address
different from your credit card registered address, please make payment
via single-use VISA Gift Card.
SHIPPING:
Please ensure that you will be available to sign for your package
during your requested delivery time frame. If someone else signs for your document
and you do not receive it, we cannot be liable. Disputes in these cases will
be decided in our favor as we have done our part in processing and shipping
your order as requested.
REPRINTS: If WE
make a mistake, we will promptly reprint and reship at no cost to you. Reprint
fees may apply in these instances:
- If you make a mistake or misspelling
on your order,
- If you have approved a proof
but later want additional changes.
Copyright
All content included on this site, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is
the property of this site's owner or its content suppliers and protected by
United States and international copyright laws. The compilation of all content
on this site is the exclusive property of this site's owner and protected by
U.S. and international copyright laws. All software used on this site is the
property of this site's owner or its software suppliers and protected by United
States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS
TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS
INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT
YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES
NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT
NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION
OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF
THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND
YOU MIGHT HAVE ADDITIONAL RIGHTS.