At the end of the day, we want to make sure you are completely satisfied with your purchase!
Some things we CAN guarantee:
- You will receive all of the elements and product you order.
- Your product will be spelled correctly (no purposeful misspellings),
- Your product will follow the specifications
you provide on your original order regarding size of the paper,
spelling, wording of the degree and major, and the type of seals or
emblem you select,
- Your product will be smudge-free and received without damage.
you receive your product and you see a problem (mistakes DO sometimes
happen) please let us know right away. We will promptly correct the
error and re-ship at our expense.
Some things we CAN'T guarantee:
What's the guarantee that I will receive my purchase?
- We have no way to guarantee that the product
will accomplish what you want it to accomplish. Everyone has their own
reasons for buying a fake diploma -- how you "use" it is up to you.
- Just not "real enough" -- we do our best to
make a high quality product, with a quick turnaround for a reasonable
price. Real school diplomas cost thousands of dollars, take months to
receive and cannot be ordered over the internet. Please understand the
nature of this novelty product. Please closely review our samples to
see just how "real" they look BEFORE purchasing,
- Doesn't match the real school design or
paper. We keep an extensive database of real school designs, but
sometimes layouts change. We ALWAYS suggest that you purchase a "proof"
so that you can view the design BEFORE we print and ship. We only use
top-of-the-line diploma paper stock, but there is no way for us to know
the exact type of paper any individual school uses.
You can rest assured that you are fully protected against not receiving your product. Under Section 75 of the 1974 Consumer Credit Act card issuers and retailers take joint responsibility for faulty purchases. If you pay for something with a credit card which you do not receive, you can claim a refund from the card provider. Our solution is to ship your product via UPS with your signature required. That way, you have confidence that you will receive your product and we have proof that you received your product.
No Substitution of Schools or Designs without Notice!
Other companies may verbally promise the school or design you want but will substitute another school name, another design or another degree and major entirely without notifying you. Review statements in their "Terms and Conditions" that allow them to do that.
We choose honesty over deception.
If we can't print the product you ordered, we'll notify you
and, if you don't want another school, we'll provide an immediate, full refund.