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Message to our customers about the Coronavirus - We want to take this time to wish all of you and your families good health during this very difficult time. With this uncertainty of the Corona Virus, we want you to know that we are still open and filling orders! We hope you stay safe and healthy and we will take all measures to make sure you get your order. As of now we are still mailing on time. 


As usual, our customer service team remains available Monday-Friday from 8:00 am to 5pm, for live text, chat and to reply to your emails.

Be Safe and Healthy!

 

Answers - Guaranteed Delivery


Guaranteed Arrival Times

We have a 99.6% on-time delivery success rate through UPS

We are so confident in our design capabilities and superior customer service that we will guarantee that your order will be processed and delivered to you based on the shipping option you order.  If not, we'll refund your shipping cost.

Know that some shipping elements are NOT in our control and NOT covered by our guarantee.
  • If you order a "proof" we have no way to insure that you'll return it in a timely way,
  • The shipping time begins when the product is PAID (which may be AFTER the time the order is placed),
  • Shipping time is based on orders placed BEFORE NOON on any business days.  If you order after that time, the next business day starts your shipping turnaround.
  • You are not available to UPS to receive your product on the first day of delivery,
  • Your order requires unusual or additional features,
  • Your order form is not printed correctly so as to be deliverable by UPS.


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