๐บ๐ธ United States support
United States frequently asked questions
Find initial answers about document types, samples, proofs, specific requests and discreet delivery.
What United States document types are available?
The United States catalogue includes diploma, transcript, certificate and coordinated document-set formats. If you need an institution-specific format, start with a private custom quote.
Can I request a sample before ordering?
Yes. You can request a watermarked digital sample to review the general layout and finish before you move forward.
Can you help with a specific school or year?
Yes. Include the school or institution, document type, year, language and any available reference material in your quote request so our team can review the details privately.
Are diplomas, transcripts and certificates different formats?
Yes. Each document type has its own information structure, layout and finishing details. A transcript is not simply a diploma with different text, and document sets are designed to coordinate visually.
What information should I have ready for a quote?
The most helpful starting details are the country, institution, document type, year, preferred language, delivery timing and any examples or scans you can share.
Can I review a proof?
Proof and preview options are handled with the individual request. Our team will confirm the available review path once the format and details have been assessed.
How is the order packaged?
Orders are prepared for discreet delivery. Packaging and delivery timing are confirmed with your chosen order or quote path.
What if I am not sure which category fits my request?
Send a custom quote request. We can help identify whether your request belongs in diplomas, transcripts, certificates or a coordinated package before you place an order.
Still need help?
Tell us the document type, institution, language and timing for private guidance.