We keep customers informed through the production and shipping process.
Before shipping
Proof requests, detail questions and production updates are sent to the email address connected to the order. Check junk or spam folders if you are expecting an update.
When your order ships
A tracking notification is sent when a shipping label is created. Delivery timing then depends on the selected carrier service and destination.
Need help locating an order?
Contact support with your order number, the email used at checkout and the recipient name.