Support ยท ๐ฒ๐พ Malaysia
Malaysia frequently asked questions
Get help selecting a document, requesting a sample, understanding proofs and choosing a delivery option.
Which document type should I start with?
Choose the option closest to school certificate, transcript or qualification; a private quote can confirm the appropriate layout for your institution and year.
Can I review a sample first?
Yes. Request a watermarked digital sample before placing an order.
What should I include in a quote request?
Share your institution, document type, language, year and preferred timing.
How long does a Malaysia order take?
A designer prepares your digital proof, usually within 1โ2 business days. After you approve it, production begins. Rush production of 3โ5 days is available if you need the document sooner, and tracked express shipping can be chosen at checkout.
Will I see my document before it is printed?
Yes. Every order includes a proof checked by a person. You can correct names, dates, wording or layout and approve the final version before anything is produced.
How is the order shipped?
Documents ship in plain, unmarked packaging with tracking. Standard and express options are shown at checkout with their prices, so you can choose the delivery speed that suits you.
Are these official documents?
No. PhonyDiploma makes novelty and replacement-style documents for display, keepsake and prop use. They are not issued by any school in Malaysia, carry no accreditation and should not be presented as an official record.
Which finishes are available?
Depending on the design, you can choose the paper stock, gold foil, raised or embossed seals and holograms. Each product page lists the options and prices for Malaysia documents.
How do I contact support?
Our private support team answers by text and email during business hours. We have made custom documents since 2001, so share your order number or the SPM, college and university details and we will help you choose the right option.
Need a specific document?
Our team can review the institution, language and timing privately.