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Most Common Questions
FAQ
Have a Question?
Before you send us an
e-mail, call us or chat online with us, we tried to simply things here, check
out our Frequently Asked Questions and see if you can’t get your question
answered more quickly and easily. If you have a question about your phony
diploma, phony degree or another item that you have ordered that is not listed
below, be sure to contact
us. We promise to get back with you as soon as possible or try our online
chat and get an answer right away.
1. Most Common
Questions
How Can I Place an
Order?
Placing
an order is easy! For a Phony Diploma or Phony Transcript of your very own, you
must create an account first. Then, add the item that you would like to the
shopping cart. Fill out the form, and check out! You can also fax your order,
e-mail or mail an order form (available on the left navigation area) and send
it. Note if you mail us your original, we will return it to you.
Can I place my
Order over the Phone?
For
accuracy reasons, we don’t take orders by phone. Spelling and content are
important, and mistakes often happen over the phone. Please use our online or
fax order system.
Why Didn’t
I Get an Order Number?
If
you didn’t get an order number, you may not have placed your order correctly.
Check your shopping cart and see if it is still there. If so, please try to
place the order again. If not, get in contact with us via phone or
e-mail.
What Types of Payment
Do You Accept?
We accept: Visa,
MasterCard, American Express, money orders and Western Union. Sorry, we do not
accept personal checks.
If you would like to
make your payment over the phone, please call us once your order has been placed
and speak with a live representative.
What Can I Use My Fake Diploma
For?
Our fake diplomas,
fake degrees and phony transcripts can be used for anything you’d
like!
You
can:
·
Replace a lost or
damaged degree or diploma
·
Fool your friends or
coworkers
·
Give as a
gift
·
Props for media,
commercials, TV, etc.
·
Show off at a reunion
or other social events
·
Boost your
ego
·
Beef up a social
media profile
How real do
they look?
We
guarantee to have the most realistic quality documents on the market. Complete
with raised foil seals, we match the letter style, text, line spacing and other
dynamics used by the actual institution. We do not forge signatures or infringe
upon school seals, though.
We can customize any
design to your specific needs.
Is
This Legal?
This is completely
legal. Do not use our products to misrepresent yourself. They are for novelty
use, only. We don’t use copy written emblems or forge
signatures.
Will My Product Be
Registered to the School?
No. They may look
real, but they are not actually associated with real schools.
Do You Offer
Verification?
Sorry,
we do not and will not offer verification. Any site that says they can should
raise a red flag for you. Someone besides the school of choice will actually do
the “verification” which is of no use to anyone.
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Contact Information
How can I contact
you?
Click this link
Contact Us
.
I have emailed you but haven't heard back,
why?
Check your junk mail!
It's very important that you add our addresses to your address
book or our emails may possibly go to your Junk/Spam folder.
info@documentprintingservices.com
production@documentprintingservices.com
service@documentprintingservices.com
supervisor@documentprintingservices.com
We
always respond quickly to email inquiries and make it our goal to provide the best in customer service. It's hard
for us to do that if you do not get our emails so please if you
haven't heard back, add our addresses to your address book and then email us again.
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Order Status
Order Status
|
When I placed
my order for free shipping someone at your company said I'd receive it in
5 days. Why hasn't it shipped yet?
By ordering
the free shipping you are put in the queue with all of our production
orders. While we can give you an estimated ship date, we cannot guarantee it will ship on
THAT day. We may get a large amount of same-day orders, and they take
priority over our ground shipping.
We DO guarantee you will
receive it within 8-11 business days as stated on your shipping option. If
you would like to upgrade shipping you may. Simply email
service@documentprintingservices.com and they can take your upgrade
payment.
I never
rec'd my tracking #.
We send our customers a tracking information
email via UPS' email system when we produce the shipping label. Your junk
mail folder may have caught this email. Please look in the junk mail
folder, or contact us for the tracking information.
I have
emailed you but haven't heard back, why?
Check your junk mail
folder.
It’s very important that you add our addresses to your address
book or our emails may possibly go to your Junk/Spam folder.
info@documentprintingservices.com
production@documentprintingservices.com
service@documentprintingservices.com
supervisor@documentprintingservices.com
We always
respond quickly to email inquiries and make it our goal to provide the
best in customer service. It’s hard for us to do that if you do not
get our emails so please if you haven't heard back, add our addresses to
your address book and then email us again.
Can I cancel my
order?
You can cancel an unpaid order at any time.
Paid Orders
If you would like
to cancel the order after having placed it and paid for it there will be a
cancellation fee of 15% of your order total. If you have placed the order
and paid for it and the order has been shipped, we cannot offer you a
refund. |
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Shipping
How is the diploma
shipped?
The diploma is
placed in a sheet protector, then in a cardboard flat to protect it during
shipping. There is a sticker on the outside of the cardboard flat letting you
know that inside is a novelty document. You can throw the flat away when you
receive it. Then the flat is placed in a UPS Hard Pack box like the picture at
the link below:
Will my credit card statement or return address label
it is shipped in say "Phony Diploma"?
Your credit card statement and
return label on the UPS box will say document printing services, nothing about
phony diploma.
How soon can I
receive my order?
It really depends on where you are located, and the
shipping that you choose. We have several different shipping options listed on
our website. You can view our shipping
options.
In the US we can get
it to you as soon as the following day if you need it that quickly. The
estimates listed at the link above include production and shipping
time. For instance, if
you choose the highest priority shipping (3 business days) and ordered before
2pm EST today, this would have counted as the first business day. Your order
would then ship out tomorrow, and you would receive it on Friday. If it's not
that much of a rush we even offer free shipping for 8-11 business days in the
US. We also have international standard and expedited shipping available.
Please remember you will not choose your shipping until you have
proceeded from your shopping cart to the actual order screen where you fill in
your address information.
I don't see my country on the drop down menu
for shipping? Does that mean I can't order?
If you don't see your
country listed this means we have another procedure or information to give you
before you can complete your order. Please email
service@documentprintingservices.com so customer service can give you
instructions on how to complete your order. Note, some countries we do not
ship
to.
Why is
same-day service not listed as a shipping option? I need it now!
One
reason is it may be a holiday weekend and we disable the option so people do not
pay extra when they cannot receive the order.
Occasionally we have so
many orders we have to remove same-day service from the website until we catch
up in the production department. This can be for as little as a few hours and
usually not longer then a day. We don't want to sacrifice quality in our
documents because we don't have time to meet demands.
How do I know
I will receive my order?
We have a shipping guarantee that you can see.
We use UPS for most shipments and USPS for those that only have PO Boxes. Both
methods of shipment are very reliable but ONLY UPS will provide a tracking
number. Once you get your tracking number you will be able to watch the package
as its in route to your house. Another reassuring fact is that we take credit
cards for payment. All card holders are protected by their issuing back for
fraudulent purchases. That is why we prefer this method for payment so you know
that you are making a 100% secure and trustworthy transaction from our
store.
Does someone
need to be there to sign for the package?
Yes, it is very important to
know when you order that our packages will require an adult signature upon
delivery. This will insure the packages can be properly tracked and is delivered
to the correct address.
What if I need
to ship to an APO or PO Box address?
We cannot ship to an APO or PO Box
for any other shipping method than standard priority. We prefer a physical
address so we can ship by UPS trackable shipping, but if you only have a PO Box
or APO address we can use USPS non-trackable shipping instead. Keep in mind that
we cannot be held liable for lost packages if we must use this method to
ship.
What if I
place an order after your cut off time or after you closed?
The shipping
choice that you choose will tell you the wait time NOT including Holidays or
weekends. So if you order same day service after 2:00pm Eastern Time it will
mail the following business day.
If you order Saturday shipping after
2:00pm Eastern Time on Friday your order will mail on Monday. We can never ship
Saturday orders on Saturday; if you need it on Saturday it must be placed on or
before Friday before 2:00pm eastern time.
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Making Payment
Making
Payment
Will my credit card
statement or return address label it is shipped in say "phony diploma"?
Your credit card
statement and return label on the UPS box will say Document Printing Services or
DPS, Inc. There will be nothing about "Phony Diploma."
How much will
it cost?
To better serve our customers we have several options to choose
from, which make it impossible for us to quote you a price based on the fact
you'd like a diploma. Create an account, go to the product you want, begin
choosing your options and then proceed to the shopping cart. At the cart you
will get a total cost, not including shipping.
How do I pay?
We accept Visa, MasterCard and American Express. We accept mailed money
orders (NO PERSONAL CHECKS) and Western Union Money Transfers. Please email us
for complete instructions on how to send your payment. If you would like to
speak to a live representative to pay for your order once it’s already been
placed online. Once you have your order number, we’d be happy to give you a call
to collect payment.
Can I cancel
my order?
You can cancel an unpaid order at any time.
Paid Orders
If you would like
to cancel the order after having placed it and paid for it there will be a
cancellation fee of 15% of your order total. If you have placed the order and
paid for it and the order has been shipped, we cannot offer you a
refund.
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Receiving Design Proofs
Receiving Design
Proofs
I ordered a proof,
when will I receive it to look over??
That depends on
the shipping you choose. We try to send proofs the day before the order would
normally be shipped to give you time to look over them and approve. If you order
same-day service we will do the best we can to get you your proof as early as
possible so we can get it out for next-day shipping, but as stated on the
website, proofing can delay shipment. We cannot be held responsible if same-day
shipments arrive late due to the proofing process, and we cannot offer refunds
based on this.
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Diplomas
Diplomas
What if you don't
have my High School available for a replica?
Sorry, we don't
have that school on our list of replica high schools. This just means we haven't
received a copy of it to duplicate. Unless you have a copy that we can use as a
guideline, the next best option would be our generic high school design where
you choose from a particular layout, give us all your information and we work
from there. We don't have many replica high schools available. There is simply
too many and most high schools look very basic. They usually follow one of our 4
generic designs and have a state seal on the diploma. You can use one of our
generic designs to make the diploma.
Will the diploma have "Phony
Diploma" written anywhere on it like the sample you sent me and the images I see
on your website?
No, it will not say replica or Phony Diploma or copy on
the actual diploma. It is only on the images of our products online to protect
the designs.
Can you send
me your list of replica schools?
No. Unfortunately, we are unable to
send our entire list of replicas because we are unable to distinguish a benign
inquiry from an attempt to stop our production. However, if you can send us a
list of schools you are looking for, or a state you are interested in, we can
see what we have available.
I have a scan
of the diploma I need replicated. Can you do that?
Probably, but we
can't tell for sure until we see the design. If you have a copy of the diploma
that you want us to replicate you need to scan it in a 300dpi high quality image
and send it to: supervisor@documentprintingservices.com
What paper
should I use?
Each school can use a different color and size paper based
on their preference. However, through our years of experience, we have developed
a chart for you to choose which paper sample will most likely to work for you.
We’ve based this decision on the school’s location; type of diploma or degree,
and year the diploma was issued. While we cannot guarantee this is 100%
accurate, it is a good rule-of-thumb to ensure you receive the most authentic
document possible. If you would like to know the paper type to choose for a
specific school, please let us know, as we may have the actual diploma on file
feel free to view our paper
suggestions.
What date do I
choose?
We rely on you to choose the correct date on your document. If
you do not remember the correct date please call the school or do some research
to find the correct date, this is important.
We recommend graduation
months such as May for Colleges and Universities and June for High
Schools.
The year of
graduation and exact date will be up to you. Many schools only include the Month
and year.
Will my Phony
Diploma include the actual school emblem or signatures?
Most schools own
a copyright on their seals or emblems. We don't want either of us to get into
trouble -- our solution is to use some combination of our gold embossed emblems,
the actual State Seal or our Customizable Emblem --which we customize with the
actual school name.
Regarding
signatures... we're not forgers here guys! You can choose from our in-house
signatures (real names and signatures but not associated with any school) or
choose to leave the signature lines blank.
What design do
I choose?
Our In-House Phony Diploma designs have been created based on a
composite of real diplomas that match geographical regions. While they may not
match exactly, they are very realistic looking. Please take a look at all our
designs before you choose.
If you would like your diploma to look as close as
possible to a particular school's real diploma, choose a Phony Diploma from our
list of Actual Replica Phony Diplomas. They are patterned after each school's
actual diploma and are as close to the same design as we believe is legal and
ethical.
What are they
printed on?
Phony Diplomas and Phony Transcripts are printed on the same
high quality paper and printed on the same equipment used to print real diplomas
and real transcripts.
Our frames are made specifically for awards and
diplomas. They include a glass cover and a double matte of beige and
gold.
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Transcripts
Transcripts
I have my own classes
I want to use for transcripts. Can you do that?
Absolutely,
before placing the order please email: supervisor@documentprintingservices.com. He will give you
information on how to place an order incorporating the classes you want on your
transcript. Please do not place the order before emailing him.
I need a
transcript from (insert name here). How much will it cost?
To better
serve our customers we have several options to choose from, which make it
impossible for us to quote you a price based on the fact you'd like a diploma.
Create an account, go to the product you want, begin choosing your options and
then proceed to the shopping cart. At the cart you will get a total cost, not
including shipping.
What date do I
choose?
We rely on you to choose the correct date on your document. If
you do not remember the correct date please call the school or do some research
to find the correct date.
We recommend graduation months as May for
Colleges and Universities and June for High Schools. The year of graduation and
exact date will be up to you. Many schools only include the Month and
year.
What are they
printed on?
Phony Diplomas and Phony Transcripts are printed on the same
high quality paper and printed on the same equipment used to print real diplomas
and real transcripts.
Our frames are made specifically for awards and
diplomas. They include a glass cover and a double matte of beige and
gold.
What is the
difference between graduation date and issue date?
The graduation date is
the date you graduated from the school. The issue date would be the date the
documents were printed. On our transcripts we have both a graduation and issued
date. If your graduation date is recent (the last few years) you can make the
issue date the same as the graduation date. The issue date is mostly for people
ordering document replicas that are 10 or more years old. It's a way of
explaining why the transcripts are new even though you graduated years before-
As if you had ordered a new copy of your transcripts.
In that case you
can have a graduation date of 06/04/1988, and you have the option of putting an
issue date of 01/09/2009, thus explaining why your documents look
new.
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International Orders
International
Orders
I don't see my
country on the drop down menu for shipping? Does that mean I can't
order?
If you don't see
your country listed this means we have another procedure or information to give
you before you can complete your order. Please email
service@documentprintingservices.com so customer service can give you
instructions on how to complete your order.
Where can you ship
to?
We
ship almost anywhere. We do not
manufacture products to the following areas:
- Connecticut - US
- Oregon - US -
Nothing to or from Oregon or any school relating to Oregon
- Cuba
- Iran
- Iran
- North Korea
- Cuba
- Egypt
- Libya
- Belarus
- Zimbabwe
- Myanmar
- Pakistan
- South Yemen
- Sudan
- Syria
Diplomas and
Transcripts
A transcript
is designed to show other schools or places of business your detailed
educational background. When purchasing a fake transcript, it should show
details from throughout your entire educational career including courses and
classes taken as well as your grades.
It must look
authentic, so others can see your past educational experience. Getting a fake
transcript can be beneficial because it will provide you with something to show
others and to keep in your own personal files. Make sure the spelling and all
information is correct on the phony transcript to avoid any mistakes or
confusion.
The best
fake diplomas will have the look of authenticity including: an embossed seal,
heavyweight paper, the logo of the college or university, graduation date,
issued to student stamp, transcript key, transcript school watermark, security
holograms and the registrar seal and a signature. Add a frame and you will fool
just about anyone. The best thing is we keep all of your information
confidential and no one will ever know, but you.
Transcripts
are good for display purposes as well, and accompany fake diplomas and other
re-created documents nicely. Choose one of our packages and save money
too.
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